Visitor Management for Hospitals and Clinics

A visit can be tagged to the ward or block being visited, and the printed pass can show it with the host and purpose, so staff can see where each visitor is meant to be. VizPass does not enforce zone clearance or track escorts, so the pass does not physically stop anyone entering another ward; it gives staff a quick way to spot a visitor in the wrong place and redirect them.

If a pass has an end time and that time has passed, VizPass refuses it at entry and the guard turns the visitor away; the pass can still be used to leave. There is no early-arrival check and no per-ward visiting-hour rule, and refused attempts are not alerted, so set each pass's end time to match visiting hours. A visitor still inside after the end time is flagged, and the host and admins are alerted once.

Each pass is issued to one person, with their name and photo, and can be tagged to the ward; the patient's name goes in the purpose note, since VizPass has no patient records. Security compares the person presenting the pass with the name and photo on it. Each pass allows one entry and one exit, so it cannot be reused, and each new attendant gets their own pass.

Yes. The On Site list shows every visitor inside and filters by workplace — including the blocks or wards under it — and by gate. It shows the block each visit was tagged to at check-in, not a tracked position inside the building. In an emergency, an evacuation alerts every visitor inside, their hosts and the desk team, and runs a mark-safe roll call.

Vendors and contractors go through the same check-in, but each visit carries a purpose from your own list — Vendor, Contractor, Medical Representative — which prints on the pass and lets reports separate them from patient visitors. A contractor visit can be tagged to the block they work in and carry an end time. Approval is set company-wide, not per visitor type.

VizPass collects the visitor's name, contact details, photo and ID, the ward visited and the times — the data needed for gate entry and an audit trail. It holds no patient records. Visitors who self-register see your privacy notice and agree to it, recorded on the pass. Your organisation remains responsible for compliance with the DPDP Rules, using MeitY's guidance.

No. VizPass records visitors, not patients. When an attendant or family member checks in, the desk can type the patient's name in the visit's purpose note so the visit is traceable, but it is not checked against any patient list and no medical information is stored.

Yes. Add a Medical Representative purpose to your own list, and every rep visit carries it, with the doctor or department they met as host. Reports can then show how many reps came, when and whom they met, separately from patients' families and vendors.

Yes. A QR code at the entrance lets a visitor check in on their own phone, choosing the ward and host and adding their details, with optional OTP verification. The desk then only confirms the photo and prints the pass. A returning attendant is recognised by mobile number, so their details fill in.

When an evacuation is raised, VizPass alerts every visitor inside, their hosts and the desk team, and runs a mark-safe roll call of visitors checked in at the desk, by block. It does not cover patients or staff, who are counted by your own procedure. It is on the Basic plan and above.

Plans are a flat monthly price per company with no per-user charges, GST extra: ₹1,499 Single Gate (a plain register for one gate), ₹4,999 Basic, ₹9,999 Front Desk and ₹14,999 Gate Control, with a 7-day free trial on the Basic plan. Overstay alerts, WhatsApp approval and roll call start on Basic. No hardware purchase is needed.

Use the form at the end of this page, the demo button at the top, or WhatsApp. Tell us your type of facility and what you want to solve first, and we call within one working day. The demo runs on-site across Delhi NCR, or on a video call pointed at your live visitor desk anywhere in India.