Frequently asked questions

They stay counted as present, and once their pass expires they show as overstaying — so the count corrects itself and the host is chased, instead of the register quietly lying.

No. There is no server to install and no configuration project. If you can fill a form you can add your gates, invite your hosts and check the first visitor in the same afternoon.

Yes. Every visit is recorded against the gate it happened at, sites keep their own gates and passes, and company-wide rules — visitor types, approvals, the watchlist — apply everywhere at once.

It runs in the browser on a basic Android, and installs to the home screen like an app in two taps. Big buttons, one flow, and the guard's language.

You export every record to CSV whenever you want, including after you cancel, during the wind-down window. No lock-in and no exit fee.

No. Start with the visitor register alone; material, exit passes and attendance are modules you switch on when you want them — and stop paying for when you do not.

An afternoon for a serious start. Add your company and gates, invite your hosts, and check your first visitor in the same day. There is no hardware to install — the gate screen runs in any browser, and the pass printer is optional.

No. Any computer, tablet or phone with a browser works as the gate screen. A webcam covers photo capture, and if you want printed passes, any A4 or badge printer the machine can already print to will do. Nothing is proprietary.

Yes — the host raises an expected visit and the visitor gets a link on WhatsApp or email to fill in their own details, photo and ID in advance. At the gate, check-in becomes a search and a confirm instead of an interview.

The guard registers them in one motion — name, phone, photo, ID — and the host is asked to approve from WhatsApp or email before entry. Nothing is admitted without a decision recorded against a name, and repeat visitors are recognised by phone number.

Both. Parcels are logged in with the recipient notified and the handover recorded. Material movements carry item, vehicle and challan on the way in, and need an approval before anything leaves — with returnable items chased until they come back.

That is the point of a live register. One press alerts everyone currently checked in — staff and visitors — over screen, email and WhatsApp, with a delivery log of who was reached. The roll call comes from who is actually inside, not a printed list from the morning.

Yes. One company can run many sites, each with its own gates, while visitor types, approval rules and the watchlist apply company-wide. Reporting works per site or across all of them.

One price a month per company, by the plan you choose — not per employee and not per guard. Every plan states its logins, staff-list size and monthly visitor allowance plainly, and you can change plan either way at any time. GST extra, cancel anytime.

Nothing is deleted. You pick a plan to carry on, and everything recorded during the trial — visits, passes, couriers, the audit trail — is still there. If you leave instead, you can export everything to CSV first.

Your data is scoped to your company at the database layer, verified by automated tests on every release. Photos and ID documents are access-controlled, exports are permission-gated and logged, and records cannot be quietly edited after the fact.

Collecting ID for premises entry is standard practice in India; what matters is handling. VizPass keeps ID images access-controlled, ties each to a single visit, logs every export, and lets you set retention by policy — the controls an auditor asks about.

Yes, everything, to CSV, whenever you like — including after you cancel, during the wind-down window. No lock-in and no exit fee is a deliberate decision, not a concession.