Visitor Management for Banks and Financial Offices

VizPass does not track zones or escorts, so it cannot stop a contractor walking from the lobby onto a trading floor, vault area or data room; that stays with your staff and any access-control hardware you run. What it controls is check-in at the entrance. With host approval switched on, the contractor's details and photo are captured, the employee who invited them is alerted in the VizPass bell, by email, on WhatsApp (when configured) and by app push, and the guard cannot check the contractor in until that employee, or the desk, approves. Each pass can carry an end time: an expired pass is refused at entry, and if the contractor is still inside after it, the host and Company Admins are alerted once. A visit can also be tagged to a site, area or sub-location, and the On Site list filters by it. With the company field switched on, each pass records the visitor's company and host, so you have a clear audit trail showing exactly which contractors entered and when, making it easy to investigate any compliance questions later.

Photo and ID capture together act as your first line of defense against impersonation. Where your check-in form requires ID, the guard photographs the visitor's government-issued ID—PAN, Aadhar, or passport—and VizPass reads the ID number and name into the form for the guard to check. The system captures a live photograph of the visitor on the tablet or kiosk and stores it directly linked to that ID. If someone tries to check in under a false identity, you have an instant visual record to compare against the real ID document. The guard compares the photo with the person, and the stored photo and ID image deter the attempt in the first place and give you proof for any investigation. The photo-ID pairing stays in your records, so if questions arise weeks or months later during a security review, you can retrieve the exact image and ID from that visit.

Yes—all visitor records are retained in the system and can be exported under permission whenever you need them. When a security concern arises, you can search and retrieve records by date, visitor name, host employee, or the workplace the visit was tagged to. The export includes the visitor's photo, ID details, approval timestamp, and duration of stay. Since multiple branches can operate under one company account, you can also pull records across locations if needed. This exportable record is essential for internal investigations, compliance audits, or if you need to hand data over to law enforcement. The system keeps the chain of custody clear: you know who approved each visit, when it happened, and what was captured.

No. VizPass handles vendors, contractors and business guests in the same register. It does not keep separate vendor or contractor records, and it does not tag visit types automatically. With the company field switched on, each pass records the firm the person came from, so you can search the On Site list by company, or export the register as CSV and separate or total entries by company outside VizPass. The same photo-ID capture and host approval process applies to all of them, so your security standard is consistent.

VizPass retains all visitor records and keeps them exportable so you can demonstrate compliance whenever required. Since banks and financial offices handle sensitive data, regularity bodies may ask for proof that you're controlling who enters secure areas and how long they stay. Your exported records show the complete approval chain: when the visitor checked in, their verified ID and photo, which employee approved them, and when they left. You should review India's personal-data handling guidelines on the Ministry of Electronics & IT website to confirm your data retention and sharing policies align with national standards. VizPass stores this information securely and under your permission—meaning you control what gets exported and to whom—so you can respond to audits with a complete, timestamped trail of every visitor and approval decision.

Both go through photo and ID capture, but pre-registration lets you streamline the process and flag visitors in advance. A walk-in visitor must still provide ID and have their photo taken, and, if your walk-in setting requires it, wait for host approval before being checked in. If that same visitor was pre-registered by their host employee beforehand, their details already exist in the system—so check-in is faster and you can spot them immediately when they arrive. Pre-registration is especially useful for regular visitors, vendors, or service providers who visit multiple times, because you build a historical record and a returning visitor's details fill in from their mobile number. Either way, the core controls are the same: verified identity, captured photo, and host sign-off before check-in where your approval setting requires it. You can explore how pre-registration fits into your workflow by booking a walkthrough with our team.